Terms of service

The canonical terms are the MuslimSpot terms of service, which cover the CRM. Where the two ever differ, those terms apply.

1. Who these terms are between

You (the business, and the person accepting for it) and MuslimSpot, which operates MuslimSpot CRM at crm.muslimspot.com. This website is published by Kingdom Of Coolness LLC (30 N Gould St, Ste R, Sheridan, WY 82801, United States), which works on the platform with MuslimSpot. Creating an account or using the CRM means you accept these terms and the privacy policy.

2. What we provide

A hosted CRM: leads and customers, a shared inbox, websites with forms and booking pages, quotes and invoices, automations, campaigns, and team roles. Features that are built but not yet switched on in production are listed as such on muslimspot.com/crm and are not offered until they are. The development server (mindtechcrm.brightera.org) is for building and testing and is not part of the service.

3. Acceptable use

You agree not to:

• send email, SMS or WhatsApp, Messenger or Instagram messages to people who have not agreed to receive them, or in breach of anti-spam, consumer-protection or data-protection law;
• ignore an opt-out, unsubscribe or do-not-contact request;
• break the terms and policies of a connected platform, including Meta's WhatsApp Business, Messenger and Instagram policies;
• impersonate anyone or mislead people about who is writing to them;
• upload malware, probe or overload the service, or access another account's data;
• process personal data you have no lawful basis to process.

4. Your data stays yours

Everything you and your customers put into the CRM belongs to your business. We process it only to provide the service and on your instructions. You can export it and delete it at any time.

5. Connected services

Connecting Google, Microsoft, Meta, a phone number or a payment account links the CRM to a service you hold a separate agreement with; its terms apply to that service. You can disconnect any of them at any time.

6. Pricing and billing

Every charge is shown before it happens. Renewals are not a surprise, and cancelling takes no more steps than signing up. For current pricing email crm@muslimspot.com.

7. Suspension and termination

You can stop using the service at any time. We may suspend or close an account that breaks these terms or where the law requires it, and unless the law prevents it we tell you why and give you a chance to fix it first. If the service is ever shut down, we give notice and keep it running long enough for you to export your data.

8. Liability

We are not liable for indirect losses or lost profits, or for losses that follow from your own use of the records the service produces. Nothing here limits liability where the law does not allow it to be limited.

9. Changes

If we change anything that materially affects you, we email account holders before it takes effect and update the dates on this page.

10. Contact

General: salam@muslimspot.com. Billing and account: support@muslimspot.com. Kingdom Of Coolness LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States, +1 507 522 0270, +1 (930) 786-0138.